(4.0 / 5)1834+ Ratings

Propper Reviews

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Overall Rating

4.0
9 Reviews
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About Propper

"Propper.com" is a leading manufacturer of high-quality tactical gear and apparel for Military, Law Enforcement, Fire, EMS, Security, and Corrections since 1967. The product range includes Men's and Women's BDU Military Tactical Pants, Shorts, Footwear, and Headwear. They have produced over 120M+ garments since 1967. They also offer a variety of services such as FREE drop shipping, no upcharge for extended sizes or made-to-order items, FREE hemming on select unhemmed products, and no upcharge for small orders. They also offer same-day shipping for orders in their system by 2 pm CST. They also provide uniform customization so that uniforms arrive ready to wear with little to no delay in delivery. Their website also offers quick and easy reorders, multiple ways to order, available-to-promise inventory and date display, and stock notifications. They also provide digital assets for your website or retail store. Their customer service team is always standing by to answer questions related to products, orders, or their Retailer Connection website. They also offer exclusive benefits when using their Retailer Connection website..

Propper Pros & Cons

Pros of Propper.com:

  • High-Quality Products: Known for precision, reliability, and reproducibility since 1945.
  • Infection Control: Specializes in high-quality infection control products to eliminate hospital-acquired infections.
  • Customer Support: Family-owned company prioritizing excellent customer support.
  • Flexible Services: Offers OEM Private Labeling Services, flexible service options, and fast shipping.
  • Customization: One-stop shop for uniform customization with free drop shipping and no upcharge for extended sizes or made-to-order items.
  • Customer Reviews: Positive feedback on comfort and functionality of their products.

Cons of Propper.com:

  • Limited Information on Specific Products: While they offer high-quality products, detailed comparisons with competitors like Truspec are not readily available.
  • Workplace Issues: Reports of high turnover and lack of training at Propper International.
  • Technical Issues: Some users may experience technical difficulties, such as hacking incidents.

For a more detailed comparison with competitors, it is recommended to visit the Propper vs Truspec comparison page.

Propper Coupon & Discount Codes

10% Off 1st order with Propper email sign up

Verified 5 days ago880 Uses
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Free shipping on $30+ Sitewide

Verified 9 days ago600 Uses
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Get $15 Off When You Refer-A-Friend

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Propper Customer Reviews (9)

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Margaret Weber
Margaret Weber
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Feb 14, 2023
Dalton Sanchez
Dalton Sanchez
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Feb 13, 2023
Theresa Williams
Theresa Williams
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Feb 13, 2023
Vitória Pinto
Vitória Pinto
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Feb 12, 2023
Sara Gylfadóttir
Sara Gylfadóttir
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Feb 11, 2023
Sabrina Schmitt
Sabrina Schmitt
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Feb 11, 2023
Silke Gersten
Silke Gersten
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Feb 11, 2023
Signý Sigurþórsdóttir
Signý Sigurþórsdóttir
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Feb 10, 2023
Jacey van de Weerdhof
Jacey van de Weerdhof
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Feb 10, 2023

Propper Customer’s Q&A

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Propper Features and Benefits

Propper.com is a leading manufacturer of disposable medical devices specializing in sterilization monitoring devices and services. Here are some key features and benefits:

Key Features:

  • VAPOR LINE® Steam Sterilization Integrators: These are reliable chemical indicators that monitor all critical steam sterilization parameters. They have moving front ink and clear “PASS” and “FAIL” areas for quick interpretation of results. Available with or without extenders.
  • Propper Academy: An educational hub of accredited CEs approved by FAGD/MAGD, CBSPD, and HSPA.
  • Retailer Connection Site: This site offers a master data set for easy on-boarding of the entire line of Propper products.

Benefits:

  • High-Quality Products: Propper is known for its precision, reliability, and reproducibility since 1945.
  • Infection Control: Their mission is to provide high-quality infection control products that aid in the elimination of hospital-acquired infections.
  • Customer Support: As a family-owned company, their top priority is providing high-quality products and excellent customer support.

Remember, the best way to determine if a site is right for you is to do your own research and consider your personal needs and preferences. Happy shopping!

Propper Pricing

Propper.com offers free 30-day returns on all orders. For pricing, it varies by item, but generally, you can expect competitive pricing for tactical clothing and gear. Additionally, there is a free shipping offer on all orders over $99 within the contiguous United States using UPS SurePost service. For specific prices, you would need to visit their website and browse through their products.

About propper.com Payment Method?

Propper.com accepts various payment methods. Once the desired items are added to the cart and the order is reviewed, the payment can be made. The original payment method will be credited once the qualifying return is received and processed. Shipping and handling fees are deducted from the refund amount. Please allow 15 business days from receipt of returned items for refunds to post. For further assistance, customer service can be contacted at 800.296.9690 or via email at customerservice@propper.com.

Propper FAQs

FAQ

How To Open A Propper Account?

To open an account on propper.com, follow these steps:

  1. Visit the Propper website.
  2. Click on 'Create New Customer Account'.
  3. Fill in the Personal Information section with your First Name and Last Name.
  4. If you wish, you can sign up for their newsletter.
  5. In the Sign-in Information section, enter your Email.
  6. Create a Password. The password must contain a minimum of three different classes of characters: Lower Case, Upper Case, Digits, Special Characters.
  7. Confirm your password in the Confirm Password field. Make sure your password confirmation matches your password.
  8. Complete the reCAPTCHA challenge for security purposes.
  9. Click on 'Create an Account'.

Once you've completed these steps, your account should be set up and ready to use. Enjoy shopping on Propper!

FAQ

Propper Alternatives

Here are some alternatives to propper.com:

  1. tacticalgear.com: A leader in tactical gear featuring brands like 5.11, Blackhawk & Nike. Offers a huge selection of clothing, footwear & gear for the tactical professional.

  2. 511tactical.com: The leading manufacturer for superior tactical gear preferred by law enforcement, first responders, tactical operators and outdoor enthusiasts. Offers 5.11® clothing & gear.

  3. firsttactical.com: Offers tactical gear for elite operators, law enforcement officers, and first responders around the globe. Shop tactical pants, tactical backpacks, tactical boots, button up shirts, polo shirts, combat shirts, outerwear, tactical belts and accessories.

  4. patriotoutfitters.com: Shop for the best military & tactical gear, including authorized uniforms, boots & equipment, from Nike, Oakley, 5.11 & other top brands.

More alternatives can be found online. Remember to compare prices, check reviews, and understand return policies before making a purchase. Happy shopping!

FAQ

Does Propper offer free shipping on orders?

Yes, Propper offers free shipping on orders over $75 within the contiguous United States through FedEx Ground Economy service. Some restrictions apply, such as shipping to Alaska, Hawaii, and Puerto Rico, which are not eligible for this offer and may incur additional charges.
FAQ

What are Propper's shipping rates for international orders?

Propper ships to Canada and Mexico through FedEx International Ground and USPS Priority International, respectively, for flat rates of $29.95 and $42.95.
FAQ

What is Propper's return policy?

Propper offers hassle-free returns and exchanges within 30 days of product receipt. New, unworn, and unwashed items with tags attached may be returned free within the contiguous US. However, all Closeout items and Final Sale items are not eligible for returns, and products purchased from retailers other than propper.com are ineligible for returns to Propper.
FAQ

How do I initiate a return or exchange at Propper?

To initiate a return or exchange, print and fill out the Customer Return Form available on the Propper website and email customerservice@propper.com for a free return shipping label within the contiguous US.
FAQ

How do I place an order on Propper.com?

To place an order on Propper.com, follow these steps:

  1. Navigate to the desired product page and add select products one at a time.
  2. Use the matrix field on each product page to add multiple sizes and colors at a time.
  3. Enter SKU’s one at a time in the ’My account’ section.
  4. For large orders, a .csv file can be uploaded in the ’My account’ section. This can be done by downloading the correct CSV file format from the 'Quick Order' section, updating the CSV file on your computer with SKUs and corresponding quantities, and then uploading it back on the site.
  5. After adding items to the cart, review the order to confirm all products and quantities are correct. Modify the shopping cart if necessary, and then place the order.

Free shipping is available on all orders more than $99 within the contiguous United States. For further assistance, customer service can be contacted at 800.296.9690 or via email at customerservice@propper.com.

FAQ

About propper.com Prices and Cost?

Propper.com offers a wide range of products at various price points. For example, the Men's RevTac Stretch Ripstop Pant is priced at $49.99, the BDU Trouser Button Fly - 60/40 Twill is available for $34.99, the I.C.E.® Men’s Performance Polo - Short Sleeve is $39.99, and the Men’s Lightweight Tactical Pant is $44.99. In the footwear category, the Series 100® 8\" Side Zip Coyote Comp Toe is priced at $119.99, the Series 100® 8\" Waterproof Boot is also $119.99, and the Series 100® 8\" Boot is $109.99. There's also a Series 300® Boot originally priced at $179.99, but currently on clearance for $74.99. Please note that prices may vary based on size, color, and other factors. It's recommended to check the website for the most accurate and up-to-date pricing.

FAQ

About propper.com Popular Products and Services?

Propper.com is popular for its wide range of tactical wear, uniforms, and gear. Some of the customer favorites include Men's RevTac Stretch Ripstop Pant, BDU Trouser Button Fly - 60/40 Twill, I.C.E.® Men’s Performance Polo - Short Sleeve, and Men’s Lightweight Tactical Pant.

In addition to clothing and gear, Propper Manufacturing Company also provides a high-quality line of sterilization products for hospitals, clinics, and allied health organizations. These products ensure consistency across the sterilization process and include Steam Sterilization and Ethylene Oxide Sterilization products. They also offer Steri-Wrap® Unite™ 60 SMS Sterilization Wraps and a range of other medical device solutions.

Furthermore, Propper Manufacturing Company offers OEM Private Labeling Services, providing innovative OEM solutions that are cost-effective, environmentally friendly, and ISO & FDA compliant. These services are trusted by some of the largest brands in the healthcare industry.

Propper also offers flexible service and fast shipping, and they are a one-stop shop for uniform customization so the uniforms are ready to wear when they arrive. They offer free drop shipping when you order at retailer.propper.com, no up charge for extended sizes or made to order items, free hemming on select unhemmed products, and no up charge for small orders. Over 99% of orders that are in the system by 2 pm CST ship the same day.

These value-added services reinforce Propper's continued commitment to be one of the easiest and most profitable companies to do business with. Their helpful customer service team is always standing by at 800.296.9690 to answer questions related to products, orders, or their Retailer Connection website.

FAQ

propper.com Return Policy?

Propper.com has a customer-friendly return policy. If not satisfied with a purchase, an eligible item can be returned hassle-free with proof of purchase within 30 days of product receipt. New, unworn, unwashed items with tags attached may be returned free within 30 days of product receipt. All Clearance items and Final Sale items are not eligible for returns. Once a qualifying return is received and processed, Propper will credit the original payment method (less shipping and handling fees) and notify the customer via email. Please allow 10 business days from receipt of returned items for refunds to post.

For exchanges, follow the Returns steps and place a new order. The new order will be shipped immediately, reducing wait time for replacement items. Once the return is received and processed, a refund will be issued within 10 business days of receipt.

As for the shipping policy, Propper offers free shipping on all orders more than $99. This offer is valid for UPS SurePost service within the contiguous United States. Upgraded shipping is available for an additional fee. Some restrictions apply such as shipping to Alaska, Hawaii, Puerto Rico addresses are not eligible for this offer and may incur additional charges. Propper ships according to the table rates listed on their website. Please note orders cannot be picked up from the distribution center. For shipping rates on orders over $5,000, please email customerservice@propper.com for a quote. Propper offers shipping to Canada and Mexico through the following providers at these flat rates: Canada: UPS $29.95, Mexico: USPS Priority International $42.95. Please note that the $8.95 flat rate shipping option is no longer available. Carts under $99 will now be shipped via UPS at a live rate. UPS Severe weather, natural disasters, and other conditions beyond control can occasionally delay or disrupt UPS services. Refusal to accept the order will result in either a partial or no refund as Propper will have to pay for shipping and fees back to its warehouse. Free shipping on orders over $60. Upgraded shipping is available for an additional fee. Propper does not currently ship outside of the U.S., Canada or Mexico.

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